tollspot

Built for fleet managers

Say goodbye to hunting down rental reservation info and the charges associated with it. Save time and energy by automating tedious tasks.

Designed with security in mind

Your data is encrypted in transit and at rest. Our state-of-the-art servers are collocated in secure datacenters, and all financial transactions are PCI DSS compliant.

Easy & seamless workflow

You don’t have to change the way you work—our software and design adapts to your way of working and business processes.

Features

Processing & Invoicing

tollspot makes payment easy. We collect reservation data and charges on your fleet and match them to the appropriate customer. An invoice is automatically generated, and if payment info is available, the customer is charged and a receipt sent.

Toll charges

Fuel charges

Excess milage

Parking tickets & fines

Secure payments

We offer several options to collect payment.

tollspot works with your existing payment provider to authorize a credit card to create a secure token that we use later.
tollspot offers a built-in payment system to create a credit card token that we use later.
tollspot allows you to send a secure URL for customers to enter payment information.

All transactions are secure and compliant with Payment Card Industry Data Security Standards (PCI DSS).

Customer Support

Our friendly customer service is available to your staff and customers seven days a week by email.

When a customer needs support, our smart automated system routes their questions to you or us, depending on the issue. All messages routed to you will come with helpful hints on how to resolve it. All customer messages and resolutions are logged for you to review at any time.

Online help is available for your staff anytime. Or, if they’d prefer good old-fashioned phone, our knowledgeable and helpful agents are standing by during business hours.

Dashboard and Reports

Keeping tracking of whats happing with your fleet is a cinch. We provide actionable metrics and details about payments, customer requests and fleet expenses in easy to read dashboards.

Financial reports

Get detailed reports on payment, credit card authorizations, declines, and outstanding charges.

Fleet reports

Make sure your fleet is registered with the appropriate toll authority and that retired vehicles are not being charged.

Paper violation processing

If you receive paper violations, just upload them to tollspot and we’ll match them with the correct customer—and automatically charge them.

simple & secure

Let us do the work for you.

No need to install or manage tollspot. We’re a cloud native solution that takes your data integrity, security, and privacy seriously.

Security

Our servers are constantly monitored for external and internal threats—and take action if they need too.

Role-based access control

Restrict your staff’s visibility of sensitive data, and all login and access info are logged for future review.

Privacy

All data is encrypted in transit using TLS (HTTPS), and sensitive data like customer information is encrypted at rest using 256-bit AES.

Data integrity

We take multiple backups daily, which are encrypted and stored onsite and offsite.

Frequently Asked Questions

What is your pricing structure?

We charge a nominal monthly fee per vehicle per month, we don't charge any setup fees. We offer multiple plans and can customize it to fit your needs.

What is your cancellation policy?

Even though we will be sad to see you go, we believe you deserve the best and if you've found a better service elsewhere you should use them. You can cancel our service at anytime and we will only bill you for the number of days you used our service since last payment.

Is there a minimum contract term?

No, you can cancel your service at any time, and we will only charge you until your cancel date. Please note you can’t cancel on a date that has passed.

What all can I invoice?

You can invoice any of the costs incurred by your customer. For example: Tolls, fuel charges, and parking violations can be invoiced. If there is something else you’d like to charge, please drop us a line.

How can I get the customer's payment information?

You can tokenize your customer’s credit card information using your existing POS system, and we’ll use that token to charge them later. You can use our web forms to take PCI compliant authorizations for later charges. We can also send your customers a link where they can pay using their credit card.

Can I upgrade or downgrade my plan?

Yes, you may upgrade or downgrade your plan at anytime. Your new plan will take into effect the next day and you'll only pay pro-rated amount for the remainder of the month.

How do you calculate my monthly charges?

We look at the number of vehicles that had toll transactions and multiply that by the price of the plan you’ve selected.

How can I issue refunds to my customers?

You have the option to refund all the charges or selected charges from within our app.

Your toll issues, solved!